🆘 Support Center

MathKids for Primary School - We're here to help!

Frequently Asked Questions

How do I create an account?

Open the app and tap "Register". Enter a username, email, password, and select your grade level (1-4). That's it!

How do I reset my password?

Contact us at the email below and we'll help you reset your password securely.

What does Premium include?

Premium unlocks: Parent Dashboard, exclusive badges, premium avatars, detailed analytics, and an ad-free experience.

How do I cancel my subscription?

Subscriptions are managed through Apple. Go to Settings > Your Name > Subscriptions on your iPhone/iPad to manage or cancel.

Is MathKids safe for my child?

Yes! We don't show ads, don't collect unnecessary data, and all content is age-appropriate. See our Privacy Policy for details.

How do badges and leaderboards work?

Kids earn badges by completing achievements (streaks, points, challenges). Leaderboards show top performers - it's a fun way to motivate learning!

📧 Need More Help?

Our support team typically responds within 24 hours

fatih.kose@moreit.com.tr